Treewalker Treestands: Great Customer Service!
Many posts ago, I wrote about the treesstand I bought at the WV Hunting and Fishing Show back in 2006 (I think…). It is a Treewalker Treestand, and it is the best stand I have ever hunted out of. After hunting out of it for several years, I still love it! In fact, I continue to recommend this stand to anyone I know who is looking for a stand. I know that Treewalker must be getting more and more popular, as I get several hits per week searching for them. If you do a Google search, you will find that my review of the Treewalker on Associated Content is listed right under the homepage for Treewalker, and my post about the stand is right below the article. That means these pages are getting a lot of hits!
Last year, the netting of the seat of my stand started tearing. I forgot about it until just a few days ago. This year, West Virginia is having an early bow season, and I was afraid that I had let it go too long to get the seat replaced. I looked on the website, and couldn’t find the replacement seat, so I emailed Treewalker. I got a reply back the next business day, and was told that if I would send them my address, they’d get one out to me. Well, I needed to get one for me, and one for my dad, so I emailed them back about it. Today, a box arrived in the mail with two net seats, and a company t-shirt! Talk about great service. They took care of me, not even charging me for the postage to send the seats. I don’t know that this is their typical policy for replacing seats (the invoice had them marked at $22 apiece) but I am certainly thankful for their generosity! I knew when I bought this stand that the netting of the seat wouldn’t last forever…I didn’t expect it to. So, it is a nice bonus to have them send them out to me for free!
I have to tell you, there isn’t another climbing stand I would hunt out of at this point. The Treewalker is the most solid stand I have ever used. I am afraid of heights, so the large platform is ideal for me. I feel secure in the stand, and never have had any fear of it failing (and I have had stands fail on me before!). The stand bites into the tree enough to make sure that it will not slip at all. I have never had any problems with it creaking or making noises to spook deer. It is, in my estimation, the perfect climber. Add to the great quality the great customer service, and I can’t recommend Treewalker enough.
If you are in the market for a new stand, make sure to check out the Treewalker. I don’t think you will be disappointed! It is great to see a company that is dedicated to their product, and dedicated to making their customers happy. It is good to be able to write positive things about an outdoor company. Throw your business their way!